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Great Shelford health news

Shelford Dental update

Throughout the pandemic, we have been clear that our first priority is the wellbeing of our patients and staff and this continues to be the case.

There is currently no universally accepted method of working  for dental practices. Various opinion pieces, grey literature and scientific reports have been published. Our team have researched most of the published guidance from various dental governing bodies and have developed our own standard operating procedures to maintain patient safety and the safety of our workforce. We believe that these are currently more comprehensive than any published document we have currently seen.

Many procedures performed in dentistry generate a fine mist of airborne particles which can be respired and may contain airborne pathogens. Whereas there is compelling empirical evidence to suggest that transmission of air-borne pathogens is extremely low, with no recorded community outbreaks as a direct result of dental procedures across the world, we wish to operate safely, and aerosol generating procedures (AGP) in dentistry will need to be carefully controlled and planned and this continues to be the case. After carrying out any AGP no matter how short the procedure we are unable to use the surgery for 60 minutes. This coupled with the increased administrative burden placed on dentists means that we are having to work at much reduced capacity and appointment availability is considerably reduced.

We are awaiting further guidance to be published imminently but based on the current guidance from NHS England and The Office of the Chief Dental Officer England we are restricted with the amount of NHS treatments we can provided along with the fact there has been an exceptional demand for NHS dental services.

Over the past few months we are working hard going through our list of patients who require appointments for treatment and continue to do so. We have already recommenced the hygienist services.

We have had multiple request on when we will be able to restart NHS routine service (check-up) and have decided that from 1st October we will start to commence NHS routine (check-up) appointments for children under the age of 16. For adults it will only be possible to start the NHS routine service (check-up) sometime in 2021 however we will keep this under review.

With the number of NHS appointments/treatments being reduced we have had several requests for alternative suggestions. Patients can opt to join our in house private dental health plan which enables you to spread the cost of your dental care. The tailor-made scheme has been carefully designed to meet the particular needs of our patients and reflects our preventive philosophy (see link below).  Alternatively patients can choose to attend on a private basis.


Posted 7/9/20

Flu clinics

2020 Flu Clinics 

In the wake of coronavirus, it is more important than ever to have your flu vaccination. 

However, with Covid-19 comes the challenge as to how we vaccinate 10,000 Granta patients in a socially-distanced manner, to ensure the safety of our patients, our staff and our local community. 

Duxford Imperial War Museum has very kindly agreed to help us and we will be holding “drive-through” flu clinics on Saturday 3rd October and Saturday 17th October. If you cannot get to these clinics please don’t worry; we will make sure that the patients who can’t attend or who cannot drive will be seen in smaller clinics at our surgeries. If you are housebound separate arrangements will be made for you. 

Patients eligible for a free NHS flu vaccination include those patients who will be 65 years old before 31st March 2021, and those patients 6 months of age and up to and including 64 years of age if they fall into one or more of the “at risk” groups. Details of the “at risk” groups can be found on our website. If you are unsure if you are eligible for a free vaccination please feel free to ring us and we can let you know. 

As you will have heard on the news, the government has now extended the flu programme to include everyone 50 years old and over, plus household members of shielded patients. However, NHS England wants us to prioritise the “at risk” patients first, and the new second cohort of patients will be vaccinated towards the end of the year. We will send out further details as soon as we have them. 

Children aged 2 years old and 3 years old are automatically eligible to be vaccinated by us. These will be done in our surgeries. 

Children from 4 years old to 11 years old will be vaccinated at school, unless they fall into an “at risk” category. 

Please note that you MUST pre-book your flu appointment. Please do not just turn up on the day - you will be sent away. 

If you should decide to stay on and visit the museum after your vaccination please be aware that you will have to pre-book tickets in advance through the IWM website www.iwm.org.uk/visits/iwm-duxford. You will not be able to purchase tickets for the museum on the day. 

We would like to say a massive thank you to Duxford Imperial War Museum for accommodating us in this fantastic community collaboration. 

Sandra East 

Granta Communications 



… and you don’t have to be a Granta patient!


For further information and to sign up for this great new service from your local community pharmacy simply call us on 01223 727530 or email us on capccg.grantadispensing@nhs.net


(Please note that if you are ordering a repeat prescription please order 7 to 10 days before you are due to run out.)

We look forward to hearing from you.

Posted Sept 1 2020

Dr Katie Keller

 It is with regret we announce that Dr Katie Keller, Shelford GP and GP Trainer will be leaving us at the end of September.  Dr Keller arrived as a partner of Shelford Medical Practice in 2014, before coming across to Granta with the merger in 2018. 

Dr Keller will now be focussing on her extensive work with the Training Hub and University of Cambridge, whilst keeping her hand in as a GP for one day a week at Bourn Surgery.

Dr Keller’s patients will be assigned new registered GPs, and we would like to take this opportunity to reassure patients that they can access care from any of our clinical team within Granta, irrespective of their registered GP.

We wish Dr Keller very best wishes for her future; she will be greatly missed by staff and patients alike.
Sandra East August 7 2020

Great Shelford medical practice update July 2020

Coronavirus Update 

We continue to work hard to keep our patients as safe as possible, along with our staff and the community by managing the majority of medical care remotely. This way of working has proved very successful and is reflected in the very low number of Covid-related illnesses recorded in our area. 

Please do not hesitate to contact us if you feel unwell – we are here to help. You can contact us by  telephone on 0300 234 5555, or via our non-urgent email address, capccg.covid19.gmp@nhs.net . 

These services are available 8am to 6pm Monday to Friday. When emailing please remember to include your full name and date of birth. 

Access to any Granta site continues to be by invitation only, following a prior telephone assessment and only when the clinician feels that it is essential to see you in person. You will be asked to wear, and will be provided with, a mask when entering any of our buildings. 

‘Flu Vaccinations 

We are currently planning our 2020 flu clinics. In the face of coronavirus it is more important than ever to have your flu vaccination if you are eligible. 

Having your flu jab done at your GP surgery is quick and convenient - you will be given a time slot so you can arrange your day, and your medical records are available to the nurses / doctors which means no form filling for you. We will publicise the flu clinic dates as soon as they have been confirmed. 

Thank you for your patience and understanding during these challenging times. Please do not hesitate to contact me if you have any questions. 

Sandra East 

Granta Communications

Great Shelford dental practice update

Great Shelford Dental Practice is pleased to announce that the hygienist services will be recommencing from Thursday 2nd July 2020.

As per current guidance hygienists need to try and avoid generating aerosols which are created by the ultrasonic (water) machine they use. This means that the hygienists will be hand scaling until the threat level goes down and the guidance changes.

For those who have already contacted us for an appointment we will try and contact you as soon as possible to book you an appointment.

If you would like to book an appointment please email us or call us on 01223 843 567.

Jaz Griffin

For and on behalf of Great Shelford Dental Surgery
Posted June 25 2020

New Cambridgeshire hard of hearing group on Facebook 

Do you use a hearing aid or find yourself hard of hearing?

If so, please join the new ‘Cambridgeshire Hear for You community’ group. This is a new way of keeping in touch and to exchange views and ideas, whether it’s about hearing loss, or just your news, ideas and messages about literally anything! 

The group has been set up by local charity, Cambridgeshire Hearing Help, which maintains hearing aids, runs workshops on hearing loss and teaches lip-reading. The charity also runs ‘Hear for You’ social groups, which are suspended because of current restrictions - so they’re going online for members old and new! 

Many people have used social media to keep in touch with family and friends in recent times. This is a chance to make contact with more people locally, who share your interests.

It is being established on Facebook and is a ‘closed group’, giving members the extra safety and security, that only other members will be able to see your comments. It is also completely free. 

You can join the Facebook group NOW by going to the ‘Cambridgeshire Hearing Help’ page on Facebook, click on ‘Groups’ then on ‘Join’. If you have any difficulty, simply enter the following link in your search engine: https://www.facebook.com/groups/cambridgeshirehearforyoucommunity/

If you are new to Facebook, the charity has produced a simple guide of how to join the group, which is on its website. Or contact them at enquiries@cambridgeshirehearinghelp.org.uk
Posted June 25 2020

June 2020 update

We remain open and continue to work hard to keep our patients as safe as possible, along with our staff and our community by managing medical care remotely. This way of working has proved very successful and is reflected in the very low number of covid-related illnesses in our area.


Patient access to any Granta site continues to be by invitation only, following a prior telephone assessment and only when the clinician assesses that the balance of risk and need justifies a face-to-face interaction.


We are working hard behind the scenes to see how we can start to safely reintroduce various services and we will keep you updated via our website and social media.


We are very pleased to announce the appointment of Tim Harrison as our new Chief Executive Officer.


Having previously worked in the John Lewis Partnership for over 23 years, Tim is committed to taking Granta forward, shaping the “new normal” of primary care, and embracing the concept of a Primary Care Network.


Tim’s vision is clear, “Granta Medical Practices are trail blazers in primary care services and I have been really impressed with their mix of professionalism and patient-centred care. Their response to the recent coronavirus pandemic has been exceptional and their commitment to the safety of their patients, their staff and their community is of paramount importance.


GP Managing Partner, Dr James Morrow, said “We are very pleased to welcome Tim to our team. More so than ever, primary care faces challenging times, and with Tim’s expertise I know we will continue to adapt and develop, whilst taking full responsibility for working with our patients to promote health when they are well and to deliver the care needed when they fall ill.”


Sandra East, Granta Communications

T. 0300 234 5555. sandra.east@nhs.net

March 2020 Coronavirus update

Granta Medical Practice are cancelling all routine face-to-face appointments. This is for the safety of both their patents and our staff. Instead they are offering an enhanced telephone service from clinicians. 

If you would like to receive a phone call please ring 0300 234 5555 (8am to 6pm, Monday to Friday) or alternatively you can contact them with non-urgent queries via email on capccg.covid19.gmp@nhs.net

Their advice is to wash your hands on a regular basis – warm water and soap for at least 20 seconds. This alone will help slow down the spread of the virus. It will help protect you, your family and our community. Facemasks are of no proven benefit for community use and are currently not recommended. 

Coronavirus (Covid-19) update


Unfortunately the number of people affected by the coronavirus causing Covid-19 is increasingly rapidly and this new virus is taking a foothold within our community.


At Granta Medical Practices we have a dedicated Covid emergency team who are meeting daily to discuss how we can continue to provide the best possible care for our patients.


As a practice we are fortunate in having both multiple sites and a large team of people, including those with experience of managing this sort of situation.  This gives us options for delivery of care that are not open to many practices during any epidemic. 

Up to date information:

At a national level the Public Health England website

https://www.gov.uk/government/organisations/public-health-england and NHS UK website https://www.nhs.uk/conditions/coronavirus-covid-19/ provide up to date information about the national situation and plans, and health advice.


At Granta we will be keeping our website www.grantamedicalpractices.co.uk updated regularly to reflect the local situation and our actions at Granta, along with our social media accounts.  We may also use SMS messaging to mobile phones to communicate any urgent messages.   Please let us know if you have changed your mobile number or have one that you haven’t yet told us about.


The current evidence is that for the vast majority of the population the Covid-19 virus is a mild illness which can be safely managed at home with rest, paracetamol and fluids just like a normal flu-like illness.  However, for those with significant other medical problems and for the elderly it can be more serious. 


With this in mind we have postponed all face to face GP appointments and some routine nurse appointments. This is for both our patient’s safety and the safety of our staff. Instead we are now offering an enhanced telephone service and also a non-urgent dedicated email address, capccg.covid19.gmp@nhs.net, 8am to 6pm Monday to Friday. We are working hard to make sure that those who are housebound will continue to receive their medications.


As a community we can help each other – both by following the advice given and by helping look after those who may need help within our communities. If you are able to volunteer to help out in your immediate area, please email your details to granta.socialnavigator@nhs.net

Practical advice:

First and foremost is the need to wash your hands on a regular basis – warm water and soap for at least 20 seconds.   This alone will help slow down the spread of the virus and help protect you, your family and our community.  Facemasks are not advised – and of very limited or no practical benefit.


Dr James Morrow, Managing Partner

16th March 2020


February 2020 Great Shelford Health news

Staff News


It is with regret that we inform our patients that Dr Mig Arbide and Dr Chris Schramm will be leaving us in March.  Both doctors have dedicated over 20 years to the Linton practice and Shelford practice respectively and will be greatly missed.  


Dr Abide and Dr Schramm’s patients have been assigned new registered GPs, and we would like to take this opportunity to reassure our patients that they can access care from any of our clinical team within Granta, irrespective of their registered GP.


Dr Schramm and Dr Arbide have asked us to share these announcements with you:-


A message from Dr Chris Schramm (Shelford site) who is leaving on 2nd March 2020:-


“After 20 intense and often satisfying years I have decided to move on to a new challenge.  During 2020 I will be working at the national winner of the “RCGP Research Practice of the Year 2019" award, which is out of Cambridge.  I am also taking on a role with the regional NHS Research network.  I am deeply indebted to my Shelford colleagues, staff and numerous patients, all of whom have taught me many things which generally are not in books and who have, thereby, enriched my life.” 


A message from Dr Mig Arbide (Linton site) who is leaving on 23rd March 2020:-


“I am immensely grateful to have had the opportunity to serve my patients for the best part of twenty years. I have enjoyed the privilege of their trust, built through respect, dedication, and stability.


I am fortunate to continue offering my time, experience and knowledge to patients in the prison service.  I will also continue to practice in my areas of clinical specialist skill and interest: enhanced minor surgery, vasectomy services, sports medicals and dermatology.”


Sandra East, Granta Communications


January 2020 Great Shelford health news

We are pleased to announce new extended access services for our patients, including:-

ü  Pre-bookable and online appointments from 8am to 8pm Monday to Friday at various Granta sites


ü  Pre-bookable and online appointments on Saturdays at various Granta sites


ü  Pre-bookable telephone consultations on Sundays and Bank holidays.

Please speak to a member of our Reception team if you would like further information.

Are you registered for online access?

Online services can help with the management of your health care requirements. You can book, amend and cancel appointments, request medication, and see your medical records, including test results.

To register, download a form from our website www.grantamedicalpractices.co.uk or call in to one of our branches to pick up a SystmOnline Access application form.

Once you have registered for online access you can then also register for the NHS App. With this app you can:-

·         Check your symptoms


·         Find out what to do if you need help urgently


·         Register to be an organ donor


·         Choose how the NHS uses your data

Further information about the NHS App can be found at https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/.

Sandra East, Granta Communications


This announcement received a surprised response from one villager 

Granta Medical Practices Rated Outstanding by Care Quality Commission

 The Care Quality Commission inspected our GP practice in October and has rated it as outstanding, a mark of quality that is shared with only 5 of the 88 GP practices in the Cambridgeshire and Peterborough health system.

This is first and foremost an opportunity to remind ourselves how tirelessly all 165 Granta staff work day-in-day-out. Many of them are our neighbours in our communities. They all deserve a big Thank You Team Granta! Their jobs have never been easy and have become much harder and more stressful over the past decade. Funding for healthcare is not keeping up with growing demand and finding people who are prepared to serve their communities as doctors and nurses is becoming ever more difficult. Fewer GPs and nurses care for more patients. This trend makes small general practices very vulnerable. A couple of retirements or long-term illnesses can lead to the collapse and closure of a practice, as we have witnessed recently in our own vicinity.

Granta has been created over the past four years through a merger of four well-run independent practices at Linton, Sawston, Barley/Market Hill and Shelford for one reason only - to create a sustainable GP practice that is fit to weather the funding and workforce crises, is able to attract and retain excellent staff, and will continue to offer reliable services to our communities. Granta is now of the right size for a modern GP practice and will not grow further. The practice is big enough to survive and thrive but remains small enough to care for our communities and retain the team spirit that is critical for general practice. The CQC rating is an external validation that Granta has chosen the right path.

 Granta’s outstanding rating is not ‘mission accomplished’. There is lots of work still to do. While the on-the-day access at Granta for urgent needs is excellent, access to bookable appointments at all sites needs to be improved. The merger has led to changes in the provision of local services and challenges local identity, which is a concern to both patients and clinicians. These issues have been raised by the Patient Participation Group, who are helping the Granta team to understand how to best respond to workforce pressures, maintain the local identities of our practice sites and continue to offer patients access to their preferred doctor as much as possible.

Granta is grateful to all patients who provide feedback on its service and offer suggestions for improvements, and particularly to the members of the Patient Participation Group, who act as critical friends. For us, Granta is more than a business, it is a community asset. Both patients and staff can be proud of the outstanding rating. This gives us the reassurance and motivation to continue the journey to making Granta one of the best GP practices in the country.

 Dave Arnold & Anne Thompson

Co-chairs of the Granta Medical Practices Patient Participation Group


Stefan Scholtes

Independent Patient-Chair of Granta Medical Practices Board


In response to the comments from the Granta Medical Practices group, the problems with local appointments apparently started almost overnight after the merger, so it seems highly unlikely that this is due to national problems, given how sudden the change was. A general view in the village seems to be that it should be attributed to some kind of planning failure. 

The question we now have to ask is whether a full analysis of the equality and environmental impacts of the merger ever took place. If such an analysis didn’t happen, or wasn’t extensive enough, that would explain the current apparently chaotic arrangements. Currently we have random patients seeing random doctors in random surgeries in what seems to be the most inefficient way possible, with paperwork going astray and nobody knowing quite what they are meant to be doing, certainly from the patient point of view. I can’t help feeling that we all deserve rather better than this, and I am including the Shelford Surgery staff in that – locally the general mood seems to be that they have been doing their best in very difficult circumstances.

As part of thinking through what the recent changes for residents have meant in practical terms, I thought it might be helpful to analyse the simplest transport options to each surgery from Ashen Green, Great Shelford, for those local residents who are not drivers, including:

those without access to a car,
socially deprived residents,
those with medical conditions that prevent driving such as epilepsy, or recovering from operations such as a Caesarian Section,
elderly people, and
young people over the age of about 12 and able to consent to medical treatment in their own right, who may need to see a doctor while their parents are at work, or confidentially (this is what is known as ‘Gillick competent” and an important aspect of modern medical care).

During the process of analysing the transport impact of the merger, it has become clear to me that minimal thought has been given to such issues. Either Granta Medical Practices has not done any research into this, or it has decided to ignore what is an increasingly difficult situation for many of its patients as they try to make plans to travel across counties in order to see a GP face-to-face, something which is both right and desirable for many people. The assumption is that either everyone drives, someone in their household does, or they are elderly/retired and eligible to use Cambridge Dial-a-Ride (when this service is available).

It would therefore be helpful if Granta Medical Practices publishes its Equality Impact Assessment on its website, so we can see how they took transport impact into account when organising the merger.

In my calculations, I also considered the environmental impact by calculating the increased carbon footprint of the new transport routes. Again, such an analysis has been required for some years in public services when major changes take place, and again, it would be very helpful if Granta Medical Practices publishes its own Environmental Impact Assessment for the purposes of comparison. The carbon footprint is relatively small, but it is still present. I imagine there will be other environmental factors such as increased traffic down country lanes as well, for example, but I can’t include this as I have no means of calculating it. Nevertheless it is something to consider when people are forced into making unnecessary journeys as a result of the unintended consequences of service centralisation, as has happened here.


Bike: 46 minutes, 8.8 miles.

Bus: 58 minutes. Get Citi 7 from Tunwells Lane direction Addenbrookes (Bay A). Change at Addenbrookes (Bay C) for the 13A Gold service direction Haverhill. Get off at the Cemetery, from where it is a 2 minute walk. Stagecoach Cambridgeshire Dayrider Plus bus ticket, £7.

Taxi: 20 minutes, £65.32 return

Carbon 0.3 metric tons per 100 (bus) 0.42 metric tons per 100 (taxi)


Bike: 58 minutes, 11.2 miles

Train: 54 minutes. Walk to Shelford Station. Get the train to Cambridge (6 minutes) and change here for the train to Royston (18 minutes), from where it is an 18 minute walk. £8.30 return.

Taxi: 30 minutes, £71.74 return

Carbon 0.15 metric tons per 100 (train) 0.58 metric tons per 100 (taxi)


Bike: 54 minutes, 10.2 miles

Bus: 1 hour 45 minutes. Get 31 bus from Ashen Green direction Fowlmere. Change near Church Road, Hauxton for A The Busway (Stop 2) Barkway Street, Royston. Change for the 18 bus direction Buntingford to Picknage Road, Barley. From here it is a 5 minute walk. £5.40 (A2B Bus and Coach Ltd) + Stagecoach Dayrider Plus £7 + Centrebus Network Day £8 = £20.40.

Taxi: 20 minutes, £66.16 return

Carbon 0.34 metric tons per 100 (bus) 0.49 metric tons per 100 (taxi)


Bike: 16 minutes, 3 miles

Bus: 18 minutes. Get Citi 7 from Woollards Lane. Stagecoach Cambridgeshire Dayrider Plus bus ticket, £7.

Taxi: 10 minutes, £34 return

Carbon metric tons 0.1 per 100 (bus) 0.15 per 100 (taxi)

Routing information from https://www.traveline.info

Taxi prices from www.minicabit.com and change daily.

Carbon footprints from www.carbonfootprint.com and calculated per 100 return trips.

All fares are for single adult return, off-peak from Shelford Surgery, Ashen Green.

Of course, if local residents find the transport to the various Granta practices too onerous, three alternative GP surgeries are all available within a three-mile radius of Ashen Green, with simpler and often cheaper transport and taxi links. It begs the question as to why our surgery didn’t do more to form a group with these convenient local practices, rather than remote ones scattered across different counties. I can’t imagine there would have been many complaints about having to choose from five surgeries within a three-mile radius, all on handy bus and cycle routes and within the Panther Cabs metred zone.

Trumpington Medical Practice, The Clay Farm Centre, Hobson Square, Hobson Avenue, Trumpington , Cambridge, Cambridgeshire, CB2 9FN OPENING SOON Currently at: 17 Beverley Way, Trumpington, Cambridge, Cambridgeshire, CB2 9JS Tel 01223 845185

Queen Edith Medical Practice, 59 Queen Ediths Way , Cambridge, Cambridgeshire, CB1 8PJ Tel 01223 247288

Cornford House Surgery 364 Cherry Hinton Road , Cambridge, Cambridgeshire, CB1 8BA Tel 01223 247505

Shelford Surgery used to be part of the same group as Trumpington Surgery prior to the retirement of Dr Tony Bateman? (If I recall correctly)? Recreating that relationship would have been a more logical merger by far.

Finally, residents may be interested to know that I have asked to be a member of the Patient Participation Group, so I can lobby for more appropriate arrangements for Shelford Surgery users in the future.

Best wishes,
Dr Sandra Leaton Gray

September 2019 update

Appointment Availability & Continuity of Care


We understand that continuity of care and appointment accessibility are of paramount importance to our patients and we are continuously looking at how we can improve our offering across all 5 sites, as demand increases.

Appointment and continuity problems are not unique to Granta, nor are they due to the mergers we have undertaken. These are National problems - many surgeries in our area have stopped offering routine appointments altogether, instead opting for doctors to triage every single patient before they are offered an appointment. This is not the route we wish to take.

Patients with urgent problems will always be seen on the day in our Rapid Access clinics. Barley and Market Hill sites can appear to offer more routine appointments as due to their limited capacity, appointments are released daily, rather than 6-weekly at Sawston, Linton and Shelford.

We are constantly reviewing our appointments system to get the best balance between urgent-on-the-day and routine appointments across all sites, and are about to start a project with our PPG around continuity of care and what this means to our patients. If you would like to join our PPG (Patient Participation Group) please email ppg.grantamedicalpractices@nhs.net

Our 5 sites additionally offer telephone appointments and we also run early morning and late evening clinics at various sites (please check our website for details).

All of our patients are welcome to go to any of the five Granta sites.

Thank you to our patients who have taken the time to give us feedback. All comments are taken very seriously and contribute to how we shape and improve our services in the future.

Sandra East, Granta Communications

T. 0300 234 5555, @ sandra.east@nhs.net

August 2019 update

Flu vaccination clinics 2019


Granta Medical Practices have the pleasure in announcing their 2019 flu clinics, as follows:-


Saturday 5thOctober (morning)

Linton Health Centre (CB21 4JS) 

Barley Surgery (SG8 8HY)


Saturday 12thOctober (morning)

Sawston Health Centre (CB22 3HU)

Shelford Medical Practice (CB22 5FY)


Saturday 19thOctober (morning)

Linton Health Centre (CB21 4JS)

Sawston Health Centre (CB22 3HU)


Saturday 26thOctober (morning)

Shelford Medical Practice (CB22 5FY)

Barley Surgery (SG8 8HY)


In addition, this year we will also be offering weekday clinics at all of our surgeries – please speak to our reception team for more details.


Granta patients can go to any of our surgeries to have their vaccination.  


Private flu vaccinations


If you would like a flu vaccination but are not eligible for the free vaccination we also offer a private service via Granta Pharmacy for Granta patients. This is by far the easiest way of getting your private vaccination as we already have your medical records and there are no forms to fill in. Simply ring and book an appointment at any Granta surgery and pay on the day (£12.99).


If you have any queries, or if you are unsure if you are eligible for a free vaccination, please do not hesitate to contact a member of our reception team.


Sandra East

Granta Communications

0300 234 5555, sandra.east@nhs.net 

July 2019 update


Dr Colin Hitchcock has now retired. However, he has agreed to continue doing some ad hoc work for Granta so you may very well see him about at different Granta sites.

Granta Shelford is having a make-over 

NHS Property Services have agreed to update some of the clinical rooms and communal areas. This work was supposed to start in June; it has been delayed but we are assured that it will start shortly. The plan is to carry out the majority of the work over weekends so that patient disruption is kept to a minimum. You will notice that work has started on the re-fencing.

Path lighting

We continue to have our path lights vandalised every single time they are replaced. These lights are to help patients and villagers navigate their way around the surgery when it is dark. If anyone does know who is carrying out this vandalism please ask them to stop.

Patient Participation Group (PPG)

The Shelford group has now joined the main Granta group. I am very pleased to report that there was a good representation of Shelford patients at the last PPG meeting. If you would like to join the Granta PPG please drop me a line – sandra.east@nhs.net

June 2019 update

We are very excited to announce two dispensary developments coming soon which will hugely benefit our patients and offer improved patient service.

Medicines Pickup Point

We are installing an automated dispensary machine on our Sawston site. It will be easily accessible and available 24 hours/day, 7 days/week, which means you can pick up your prescription whenever it suits you. This service is for anyone who uses the Granta Sawston dispensary. 

Pharmacy Delivery Service

We are investing in an eco-friendly electric van to deliver medicines to nursing homes and residential homes in the area. This is in addition to the existing pharmacy delivery service. 

Sandra East, Granta Communications, sandra.east@nhs.net

May 2019 update

Have you booked a trip abroad or planning to do so? 

If you are seeking travel health advice, Granta Medical Practices offer a Travel Clinic Service. 

The first step is the complete a Travel Risk Assessment form so we can assess your risk. This risk assessment form can be downloaded from our website www.grantamedicalpractices.co.uk or collected from reception. Please fill it out fully and return it to us no later than 5 weeks before you travel. 

Once you have completed and returned the form, we will contact you by phone within one week to let you know if you need to attend for an appointment which we would then advise you to book. At your appointment the recommended vaccines or medications will be given and follow up injections planned. Unfortunately we cannot see you if you have not completed a Travel Risk Assessment form. 

Before your appointment you are advised to go to www.fitfortravel.nhs.uk. Look up the destination you are travelling to, print off the information, read it and bring it with you when you attend your appointment. 

You can also download our General Travel Advice sheet from our website or collect a copy from reception. For additional information you can visit the following websites: www.fitfortravel.nhs.uk, www.nathnac.org, www.fco.gov.uk/travel

Please note that some vaccinations are covered by the NHS and some will require payment. The clinician will make this clear when you make the appointment and you will be required to pay before your appointment. 

Sandra East 

Granta Communications 

April 2019 update

The benefits of online access

Would you like to manage your GP appointments and prescriptions from home, and have access to your test results? 

You can do all of this and more by registering for SystmOnline, the patient online service available via our website. Once registered you can book, change and cancel your appointments, view your test results and have access to your coded medical records, as well as ordering your repeat medication and viewing your personal registered information.

Application forms are available on our website, in our new patient pack, or you can pick one up from any Granta reception. All you need to do is bring the completed form back, along with some photo ID. All applications will be processed within 48 working hours and confirmation of activation will be emailed / texted to you unless otherwise requested.

If you would like further information please don’t hesitate to contact us.

Sandra East
Granta Communications

March 2019 update

In January Granta Medical Practice’s clinicians saw / spoke to 20,256 patients. This number includes urgent appointments, routine appointments and telephone appointments. Unfortunately, there were an extra 1,026 appointments that patients did not attend (DNA).

February’s appointments totalled 17,876, but again there were an additional DNA’s – 1,043!

Sometimes it can be difficult keeping to an appointment date and time. However, if you ring and cancel even half an hour beforehand we would be able to reuse your slot for another patient.

You can also cancel your appointments online. Using SystmOnline allows you to book, cancel and rearrange appointments as well as requesting repeat medication and viewing your summary care record. Call into your local surgery or see our website for further information.

Sandra East, Granta Communications. T. 0300 234 5555

February 2019 update

Granta “Group Consultations” 

Granta Medical Practices have pleasure in announcing they will shortly be holding “Group Consultations”, also known as “Shared Medical Appointments”. These are organised meetings comprising of 10 to 15 patients with the same condition or set of clinical problems, coming together in a supportive group setting. This is a more personalised way of supporting patients with long term medical conditions, and allows patients to learn from each other as well as from clinicians. The sessions will last from 1 to 2 hours, including a one to one with a health care professional for each group member. 

Group consultations can be used for a wide variety of long-term health conditions such as diabetes, respiratory conditions, skin conditions, weight issues and many more. The first long term medical condition to be focussed on is diabetes. If you would like to register your interest please contact Kelly Austin, Granta Social Navigator. 

For more information about Group Consultations go to www.groupconsultations.com

Jennifer Aston 

Advanced Nurse Practitioner

The Benefits of Merging GP practices



Following on from Dr Wright’s article last month about why GP practices are merging, I would like to take this opportunity to highlight some of the benefits that are starting to come through for our practice members (patients).


You may not have seen any benefits yet, in fact you may have only seen difficulties – particularly in obtaining routine appointments, which is perceived as being secondary to the merges. In fact, appointment waiting times is a national problem. Indeed, two surgeries in Cambridgeshire have stopped offering routine appointments to their patients altogether as their waiting times are longer than 6 weeks.  We know there is a problem, and we are continually looking for solutions.


In the meantime, some of the benefits we can already offer Granta practice members include:-


1.    Unlimited on-the-day access for all members. It may not be at your preferred site but if you need to be seen we will see you. Granta currently deals with approximately 19,000 practice members per month, compared to Addenbrookes Accident & Emergency department, who deal with roughly 12,000 per month.

2.    Improved opening hours and access to appointments. Various Granta sites offer appointments from 8am to 8pm Monday to Thursday, 6.30am to 7pm Fridays and every Saturday morning.

3.    Access to your medical records at any one of 5 sites, by any clinician you are booked in to see.

4.    Access to a physiotherapy service that is offered on the day and on site for new problems. We are one of only 40 surgeries in the country offering this service.

5.    The use of Emergency Care Practitioners (very advanced paramedics) for visits. This allows practice members to be seen quickly and if required, admission arranged, increasing chances of discharge on the same day, rather than waiting for the historical GP visit at lunch time, which almost guaranteed admission. The ECP’s have unlimited access to the duty medical team if required for advice and due to availability actually can give increased continuity.

6.    Diagnostic imaging - ulltrasound scans are done on site at Granta Sawston.

7.    Ear microsuction clinics are run on site at Granta Sawston.

8.    Increased internal specialist input. By increasing our size we have increased our internal expertise.  It is now possible to internally refer patients to another clinical member of staff who specialises in that area. They in turn may be able to see you in a much more timely manner, with your complete medical notes, and may reduce the possibility of having to attend a hospital appointment.

9.    Access to a Social Navigator. This is a member of the Granta team who specifically looks at support from the community and ways of managing isolation and engaging patients from a holistic point of view.

10. Involvement in group consultations - a national initiative, which looks at providing information in groups to increase access and exposure and help people take ownership of their illness.

11. Fewer recruitment problems. We are in a relatively unique position of not having a recruitment crisis. In fact we have a number of clinicians approaching us asking if they can work for us because of what we are doing and ideas for the future.

12. An active Patient Participation Group (PPG). We are starting to really develop this and work together for the best of the practice.


These are but a few. We of course acknowledge there is a long way to go but with the merges we have given ourselves every opportunity possible to succeed and be able to provide continuing outstanding care to our practice members long into the future.


Sandra East

Communications Manager, Granta Medical Practicess

Tel: 0300 234 5555, email: sandra.east@nhs.net

Statement from the Shelford Health Practice December 2018

Why are GP Practices merging?

 In April 2016 NHS England published the General Practice Forward View. In the introduction Simon Stevens, Chief Executive of NHS England states:

“There is arguably no more important job in modern Britain than that of the family doctor. GP’s are by far the largest branch of British medicine. A growing and ageing population, with complex multiple health conditions, means that personal and population-orientated primary care is central to any country’s health system. As a recent British Medical Journal headline put it – “if general practice fails, the whole NHS fails”.”

Unfortunately the NHS and in particular General Practice is under increasing pressure. There is currently a divergence in that there is an aging / elderly population with increasingly complex health needs requiring more time and continuity in a system with decreasing resources, social care and community support. General Practice is being asked to provide better access with improved opening times whilst having a recruitment and retention crisis.

Surgeries are collapsing and the unthinkable is happening, surgeries are closing as they are no longer sustainable.

There are therefore 2 options:

 Continue the status quo. Comfort is taken from a system that is understood. However, in doing this we must acknowledge that there is a significant risk that Primary Care will not continue in its current guise.

2)     Innovate and look at system wide change. This is difficult but provides a service that looks after the patient as a whole and is not fragmented and disjointed by the need to use different providers in the community.

 With the mergers of Sawston, Linton, Barley and Shelford, Granta Medical Practices are addressing this struggle with a view to becoming a Primary Care Home. This provides stability as a practice, increased internal skills, and an increased ability to adapt to change. This then becomes more attractive to the multi-disciplinary teams as a place to work, removing the recruitment crisis. It will bring together a range of health and social care professionals to work together to provide enhanced personalised and preventative care for their local community. Focusing on local population needs, the aim is to provide care closer to patient’s homes, before hospital admission may become necessary.

With an increased size and thus sustainability come different working patterns. This provides increased access but then impacts on perceived continuity. You cannot have one with the other. However, behind the scenes increasing systems are put in place whereby GP’s are constantly communicating with each other about patient concerns, progress, improvement or deterioration and patient care plans and notes are routinely reviewed. There is still a single named GP for every patient who has overarching knowledge and understanding of their patients but they may lead a team that provides ongoing care, rather than run the team.

 It is a fine line between offering unlimited on the day access and regular routine appointments and we must acknowledge that at times the balance can go either way, but it is with an understanding and open mind that we move things forward, learning from what we have achieved in the past to improve and redesign for the better in the future. We are in a time of significant change and all of the staff at Granta are looking to provide outstanding care for their patients. However, we can only do this with the support of our patients. We must adapt to patient’s needs, always be open to suggestions, but maintain our desire to move the practice forward to what we believe it can become.

 On Behalf of Granta Medical Practices


Dr Tim Wright

Chief Operations Officer


Beauty & health businesses in Great Shelford

angliEAR Hearing and Tinnitus Solutions
Suite 3 Grain House
Mill Court
Great Shelford
CB22 5LD
01223 661399

Cambridge Clear Beauty
Mill Court
Great Shelford
Tel: 01223 214960

BeauFitness personal trainer
136 Hinton Way
Great Shelford 
Tel: 07736064648
Email: beaufitness@outlook.com

Beauty Consulting Rooms
7 London Road
Great Shelford
CB22 5DB
Tel: 01223 844471
Email: laurel.winter@ntlworld.com 

Blossom and Beauty 
66a High Street 
Great Shelford 
Tel: 01223 847788 
email: liz@blossomhealthandbeauty.co.uk 

Bodymend at Camyoga
Chaston House
1 Mill Court
Great Shelford
CB22 5LD
Bodywork Therapy Professional skin and beauty treatment 
200 Cambridge Road
Great Shelford
CB22 5JU
Tel. 01223 479277 or 07877 310382
Website:  www.bodyworktherapy.info 

California Bronze Mobile beauty therapist
71 Macaulay Avenue
Great Shelford
CB22 5AF
Tel. 07872965101 
Cambridge Clear Beauty
Mill Court
Great Shelford
Tel: 01223 214960

Cambridge Personal Fitness Training
Email: matt@cambridgept.com
Tel: 07766 825915

The Cambridge Physiotherapy Clinic
Unit A, Magog Court
Shelford Bottom
CB22 3AD
Phone 211606
Email: info@cambsphysioclinic.co.uk
Camyoga South Studios
Chaston House
1 Mill Court
Great Shelford
CB22 5LD
Tel: 01223 847930 
Email: info@camyoga.co.uk 
EMP Therapies - Sports Massage and Complementary Therapies
Grain House,
Mill Court,
Great Shelford,
CB22 5LD
Tel: 07808 125613
Email: info@emptherapies.co.uk
Health and Happiness - Psychological Wellbeing Services
Website: www.health-and-happiness.me -
Grain House at Relief
Mill Court
CB22 5LD
Mobile: 07776071554
email: info@health-and-happiness.me
Jenny P Wilson massage
(Monday 15:00 to 19:00 only)
2 Grain House, Mill Court, Great Shelford
Email: contact@jennypwilson.co.uk
Phone: 01223 881899
Website: www.jennypwilson.co.uk/
Movement Space (Pilates and Qigong)
Tel: 01223 700232

Physiopilates Academy
Tel: 01223 841968
Email: cambridgephysiopilates@gmail.com

Relief Chiropractic
Grain House,
Mill Court,
Great Shelford,
CB22 5LD
Tel: 459240
Email: admin@reliefchiropractic.co.uk
Shelford Nutrition -a nutrition & dietetic consultancy specialising in weight management
Mairi Huntly Registered Dietitian
1 Trinity Lane, Great Shelford, CB22 5FE
Tel: 07741474076